Retail
Bricks & mortar retailers are finding it difficult to compete with their online-only competitors who provide instant access to their stock from anywhere in the world and don’t have the associated staff or real estate overheads.
However, progressive retailers who take advantage of new technology in their IT networks are able to gain the upper hand on their online-only competitors.
In-store WiFi networks can be set up to allow “guest access” to customers so they can stay connected while they browse in your store, encouraging them to stay longer.
The WiFi network also enables staff to roam stores while still providing them with instant access to the internet and to corporate systems, allowing shop assistants to provide customers with product info on the spot, or check availability of a product in any store.
Unified Communications systems can be implemented, allowing head office staff or regional managers the freedom and flexibility to spend more time in stores and interacting with both their retail staff and customers, while maintaining access to all of their corporate systems and staff, as if they were at their desks.
Communication services can be optimised by employing IPVPN technologies to connect all retail stores and corporate offices to the same network. This also allows the consolidation of multiple communications services – ie, phone, fax, internet, payment services, etc – into a single connection.
The services we can provide our retail clients include:
We understand your requirements
We don’t expect our clients to analyse and evaluate their network for us, this is the job of our Engineers based on their experience and understanding of your objectives. In collaboration with your IT department our staff will determine and clearly explain what is required for your network to meet the desired purpose. Read more about our business analysis services ...
A comprehensive audit of your network
No area is overlooked in our audits. We scrutinise all aspects of the network - network topology, devices configuration and software versions to name a few. And since our audit tools and processes are customised for your specific network they can just as easily be done in a multi-vendor environment. Read more about network analysis ...
Industry best practice network analysis
Results of our audits are compared against industry best practices, as well as our own and our customer’s unique criteria. This allows us to find any gaps or weaknesses in the network and determine how to overcome network issues, optimise network performance or enhance network security. Read more about our network analysis services ...
Network performance without speed limits
We consider all aspects of your network to improve performance, including speed, routing, traffic and bandwidth prioritisation, and application acceleration. We provide clear recommendations to resolve or improve any performance, resiliency or routing issues. Read more about network analysis ...
Clear and complete network documentation
Having comprehensive network documentation is vital. It’s difficult to optimise a network or troubleshoot network issues and faults without an accurate view of what is already in place. We have extensive experience with all aspects of network documentation, from architecture definition through to logical and physical network topology diagrams and implementation plans. Our documentation can describe your network to your specification and format. Read more about our business analysis services ...
Network support that never disappears
Allow us to monitor the network and resolve faults remotely or have an Ambika-Bleue team member on-site with your existing support team. Either way, we are always available to assist with supporting the network. Read more about business analysis ...
Customised, multi-vendor training for any network configuration
We’re able to develop and deliver customised training on the technology and equipment used in your network, regardless of what vendor platforms you operate on or technologies you use. Read more about our training services ...